Be Broadband is a broadband service that has a focus on providing baseline home broadband services to UK buyers. While their focus remains on providing low cost plans at relatively low data rates, they still maintain a relatively inexpensive plan that remains with a very high cap on download rates. With a wide coverage area and easy setup at no charge, there is some charm to the company, despite their lack of a low priced, high performance plan.
Be Broadband’s most notable service package is their “Be value” plan, offering services at eight megabits per second, with a 40 gigabyte per month download cap. At £7.50, this plan is simply more expensive than competitors offering similar or even superior plans. It’s entirely possible to purchase service that is not only at a higher data rate, but also with an unlimited download cap. There are many shortcomings, however if there are few other options available in your area, Be does offer a decent price for a service with a high cap on downloads, even if the downloads themselves are relatively slow.
In addition, Be Broadband’s support services, among other amenities, are clearly lacking. There is no direct line available for buyers to call with questions in regard to their plan, billing, or service status. Instead, Be Broadband opts for a ticket system, where text based tickets are handled at the convenience of the company, rather than the customer. There are many shortcomings with Be that need to be addressed before they can be strongly considered comparable to their competition.
